Skip to content

How To Check Sephora Gift Card Balance (Guide)

  • by

Understanding the Basics of Sephora Gift Cards

Sephora gift cards are a popular and convenient gift option for those who love beauty and skincare products. They are as good as cash and can be used to buy anything from Sephora’s extensive range of products, either in-store or online. These gift cards come in various designs and can be purchased directly from Sephora or from authorized retailers. Once the gift card is purchased, it can be loaded with any amount between $5 to $500.

Interestingly, Sephora gift cards do not expire. This means that the cardholder can use it anytime they want, without worrying about any deadlines. However, it is important to note that these gift cards cannot be reloaded once the balance is used up. Since the balance of the gift card decreases with every purchase, it is essential to keep track of the remaining balance. This will help avoid any inconvenience at the checkout, especially if the purchase amount exceeds the remaining balance on the card.

These gift cards can be gifted to anyone, and the recipient can use it at any Sephora store in the United States and Canada or online at However, they cannot be returned or exchanged for cash, except where required by law. For easy use, the gift card holder should keep the card number and the 8-digit PIN safe.

Step-By-Step Guide on Checking Your Sephora Gift Card Balance

To check your Sephora gift card balance, you can opt for either an online or offline method. The online method is more convenient and quicker. To check online, visit the Sephora website and click on the “Gift Cards” option at the bottom of the page. Then, select “Check Gift Card Balance”. You will be prompted to enter your gift card number and PIN, which are found on the back of the card. After entering the details, click on “Check Balance”. The remaining balance on your gift card will then be displayed on the screen.

If you prefer the offline method, you can check your gift card balance by visiting any Sephora store. Ask an associate to check the balance for you. They will then ask for your gift card so that they can enter the card number and PIN into their system. After they’ve entered the necessary information, they’ll inform you of your remaining balance.

Alternatively, you can also check the balance by calling Sephora’s customer service number. The customer service representative will ask for your card number and PIN, and upon providing this information, they will let you know your remaining balance.

Troubleshooting: Common Issues When Checking Gift Card Balance

While checking your Sephora gift card balance is typically straightforward, you may encounter some difficulties. The most common issue is an error message after entering the gift card number and PIN. This can occur if you’ve incorrectly entered the card number or PIN. Double-check the numbers, and try again. If the problem persists, you may have a damaged card. In such cases, it’s best to contact Sephora customer service for assistance.

Another common issue is the inability to check the balance of your gift card. This can happen if the card is not activated properly at the time of purchase. Again, Sephora customer service can help resolve this issue. Also, remember that your balance might not reflect recent purchases immediately. It may take up to 24 hours for transactions to be processed, so keep this in mind if you recently made a purchase and the balance doesn’t appear to have been updated.

Lastly, you might experience problems checking your balance if the Sephora website is down. If the website isn’t working, try again later or opt for checking your balance in-store or via the customer service phone line. Always remember that keeping track of your Sephora gift card balance is essential to ensure smooth transactions and avoid any potential inconveniences.

Leave a Reply

Your email address will not be published. Required fields are marked *