Step 1: Check Balance Online
Checking your Macy’s gift card balance online is an easy and convenient way to stay informed about your remaining balance. Here are the steps to check your balance:
- Visit the Macy’s gift cards website and click on the link to "Check Balance"
- Enter the gift card number and access number into the provided fields, then click "Check Balance"
- Your balance will then be displayed on the screen
It’s important to note that if you don’t have the gift card or access number, you won’t be able to check your balance online. In this case, you will need to contact customer service to get the required information.
Step 2: Check Balance Over the Phone
If you don’t have access to a computer or don’t have the required gift card information to check your balance online, you can call the Macy’s customer service number and get your balance over the phone. Here are the steps:
- Call the Macy’s customer service number and listen to the options. Select the one that says "Checking gift card balance"
- Provide the customer service representative with the gift card number and access number
- The customer service representative will then provide you with your remaining balance
It’s important to note that in order to check your balance over the phone, you will need to provide the customer service representative with the gift card number and access number. If you don’t have this information, you won’t be able to check your balance.
